Patient Safety

Your safe care is our primary concern.

Our Promise to You

At Stony Brook Cancer Center, we promise that we will:

• Wash our hands before seeing you.
• Check your name and date of birth before giving you any medicine, performing a procedure, drawing blood or transporting you.
• Listen to your thoughts, questions and concerns.
• Ask you to become our partner in your healthcare.
• Ask you or a family member for a complete list of medications and nutritional supplements that you are taking.
• Thoroughly explain to you or a family member the care and medications you will receive.
• Make sure that you or your family member understands the risks and benefits of all procedures, treatments or surgeries you are going to have.
• Stop any procedure at the request of you or a family member.
• Ask for your feedback and concerns.
• Support, respect and leave you with a positive lasting impression.

Managing Your Pain

Pain management is a way to recognize and treat discomfort associated with a diagnosis, disease or treatment and is an important part of your cancer care. Your physician and care team will work closely with you to achieve a desirable level of comfort. Pain is a personal experience that can be different for everyone.

How you report and describe pain helps your care team know what may work best to relieve it. Your care team can determine what type of pain you are having and what treatment options are best. We encourage you to speak with your care team about your pain that may be caused by cancer or cancer treatment, and what types of medications and treatments might help.